Nitro Zone Management lacks communication, responsibility, decisiveness and empathy. I’m very disappointed with this manner and MANAGEMENT. As simple as it is to collect money from consumers, businesses need to take that unchanged energy to rectify problems or call their customers to listen to the concerns that are being voiced. Nitro Zone has partnered with CORE (Community Organized Relief Effort) and Georgia’s DPH for a free community vaccination pop-up event noon to 6 p.m. As of today, Saturday Mano one from management have called my family member or myself to rectify this problem. He then stated that he would talk to his GM and have them call me back on Saturday February 23rd or on Monday February 25th the latest. He listened intensely and stated that he’s sorry that we went through this ordeal. He called back two days later and I explained him the situation. The best part you don’t have to miss a minute of the high energy action Our dedicated bowling lane servers will handle all of your food and drink orders. I called back and the Specialist did not answer his phone call. Nitro Zone is not your average bowling alley Each lane has an interactive touch screen that allows you to play 20 different fully intergrated games in addition to your normal 10 pin bowling. I received a call back three days later with a message on my voicemail. I then decided to call thereafter and left a message. Immediate my family wrote an email and phone the business, left a message and still have not received an email from management. Monday, February 18th, when my family arose A BIG RASH WAS ON HER FOREHEAD!!! Imagine hundreds of people re-using the same head scarfs with individual’s perspiration, and germs and this business thinks this is sanitary. Frankly, this is unsanitary and just uncleanly and nasty. As I observed two races, the same pattern continued. No rider at any point of time received new head scarfs. As the riders finished their race, they threw all of their head scarfs into the same bin with unused ones. While waiting in the designated area before participating, I noticed that all head scarfs that were placed on each person’s head before applying the helmet were all placed in one container. The icing on the cake was in the area of the Go Karts. While enjoying the experience with the kids, I noticed that first the bowling shoes were not cleaned properly and distributed to customers. The staff were courteous and assisted in every endeavor possible. My family and I chose Nitro Zone Norcross as a place to celebrate with our little one and her cousins for her birthday.
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